PRIVACY POLICY

Effective Date: [11/25/2025]
Bernardino Solis DBA Bernard’s Wood Floors Inc.
Website: https://bernardswoodfloors.com

1. Purpose of Policy

This Privacy Policy (“Policy”) describes how Bernardino Solis DBA Bernard’s Wood Floors Inc. (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information obtained from individuals (“you” or “user”) who visit or interact with our website at BernardsWoodFloors.com (“Site”) or who otherwise engage our services.

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy.

2. Information We Collect

2.1 Information Provided by You

We may collect personal information that you voluntarily provide, including but not limited to:

  • Full name

  • Email address

  • Telephone number

  • Property address

  • Project details

  • Photographs or files submitted for service estimates

  • Any other information you choose to submit via contact forms, email, phone communications, or service inquiries

2.2 Information Collected Automatically

When you access the Site, we may automatically collect certain data through cookies, tracking pixels, and analytics tools, including:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages viewed and time spent on the Site

  • Referring website URLs

  • General geolocation (non-precise)

This information is used for security, performance monitoring, analytics, and to improve the functionality of the Site.

3. Use of Information

We may use the information collected for the following lawful business purposes:

  • To respond to inquiries and provide estimates or service information

  • To schedule, manage, and perform flooring services

  • To improve the Site, user experience, and service offerings

  • To send service confirmations, updates, and administrative notifications

  • To request reviews or testimonials through third-party platforms

  • To comply with applicable laws, regulations, or legal processes

  • To protect the rights, property, or safety of the Company and its customers

We do not sell personal information to third parties.

4. Disclosure of Information

We may disclose personal information to the following categories of recipients, only to the extent necessary to fulfill legitimate business functions:

4.1 Service Providers

Third-party vendors that perform services on our behalf, including:

  • Scheduling and customer management systems

  • Review and reputation platforms (e.g., NiceJob)

  • Analytics tools (e.g., Google Analytics)

  • Payment processors

  • Marketing service vendors
    These providers are permitted to use personal information solely to perform contracted services.

4.2 Legal Compliance

We may disclose information to governmental authorities or other parties as required by law, regulation, subpoena, or court order.

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or corporate restructuring, personal information may be transferred as permitted by law.

5. Cookies and Tracking Technologies

The Site may use cookies, tracking pixels, and analytics software to enhance user experience and collect usage data.
You may disable cookies through your browser settings; however, doing so may affect certain website functionalities.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Despite these measures, no data transmission over the Internet is guaranteed to be completely secure.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with applicable laws and regulations

  • Resolve disputes

  • Enforce our agreements

8. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

  • Access the information we hold about you

  • Request corrections

  • Request deletion (subject to legal requirements)

  • Opt out of marketing communications

Requests may be submitted by contacting us using the information in Section 12.

9. Children’s Privacy

The Site and our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Third-Party Websites

Our Site may contain links to third-party websites, including review platforms and external resources.
We are not responsible for the privacy practices of such third parties. We encourage you to review their respective privacy policies.

11. Changes to This Policy

We reserve the right to modify or update this Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site following such changes constitutes acceptance of the revised Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Bernardino Solis DBA Bernard’s Wood Floors Inc.
Phone: 469-870-5631
Website: https://bernardswoodfloors.com
Email: aldo@bernardswoodfloors.com
Address: 1823 Finley rd, Irving, TX 75062