TERMS AND CONDITIONS

1. Company Information

Bernards Wood Floors Inc.
Owner: Bernardino Solis
Service Area: Dallas–Fort Worth Metroplex
Phone: 469-870-5631
Email: ALDO@bernardswoodfloors.com

2. Services Provided

We provide hardwood floor services including but not limited to:

  • Hardwood floor sanding and refinishing

  • Screen and recoat

  • Wax removal and deep cleaning

  • Hardwood floor installation

  • Water damage repair

  • Surface restoration services

All services are subject to written estimates and service agreements.

3. Estimates and Pricing

Estimates provided are based on visible site conditions at the time of inspection.

Additional charges may apply if unforeseen conditions are discovered, including but not limited to:

  • Subfloor damage

  • Moisture-related issues

  • Structural defects

  • Hidden repairs

All final pricing will be confirmed before additional work proceeds.

4. Payments

Payment terms will be outlined in your written proposal or invoice.

We reserve the right to:

  • Require deposits prior to scheduling

  • Pause or stop work for non-payment

  • Charge late fees where permitted by law

Accepted payment methods may include cash, check, credit/debit card, or electronic payment.

5. Project Conditions & Limitations

Customer agrees to:

  • Provide clear access to the work area

  • Remove furniture and personal belongings unless otherwise agreed

  • Ensure utilities (electricity, climate control) are functioning

We are not responsible for:

  • Pre-existing structural issues

  • Movement or natural expansion/contraction of wood

  • Environmental damage caused by improper humidity levels

  • Color variations in wood, stain, or finish

6. Website Use

You agree not to:

  • Use this website for unlawful purposes

  • Attempt to hack, disrupt, or misuse the website

  • Copy or distribute our content without permission

All content on this website is the property of Bernards Wood Floors Inc.

7. Limitation of Liability

To the fullest extent permitted by Texas law:

Bernards Wood Floors Inc. shall not be liable for indirect, incidental, or consequential damages arising from use of our services or website.

Our total liability shall not exceed the amount paid for the specific service provided.

8. Text Messaging Terms & Conditions (SMS Program)

Program Name

Bernards Wood Floors Customer Messaging Program

Program Description

By providing your phone number and opting in, you agree to receive text messages from Bernards Wood Floors Inc. These messages may include:

  • Appointment confirmations and reminders

  • Service updates

  • Project scheduling notifications

  • Invoices and payment reminders

  • Customer support communications

  • Promotional offers or seasonal service announcements

Text messages are intended to improve customer communication and service efficiency.

Message Frequency

Message frequency varies based on your interaction with our company.
You may receive messages weekly or as needed based on appointments or services requested.

Message and Data Rates Disclosure

Message and data rates may apply. Standard carrier messaging and data charges may apply according to your mobile service plan.

Opt-In Consent

By submitting your phone number through our website, estimate form, or other communication channels, you consent to receive SMS messages from Bernards Wood Floors Inc.

Consent is not a condition of purchase.

Opt-Out Instructions (STOP)

To unsubscribe at any time, reply STOP to any message.

After texting STOP, you will receive a confirmation message and will no longer receive SMS communications from us unless you opt in again.

HELP Instructions

For assistance, reply HELP to any message or contact us at:

Phone: 469-870-5631
Email: ALDO@bernardswoodfloors.com

Privacy Policy Link

For information on how we collect, use, and protect your information, please review our Privacy Policy at:

👉 https://www.bernardswoodfloors.com/privacy-policy

9. Data Protection

We respect your privacy and take reasonable measures to protect your personal information.

We do not sell or share your mobile information with third parties for marketing purposes.

Information is used solely for service communication, billing, and internal business operations.

10. Governing Law

These Terms shall be governed by the laws of the State of Texas.

Any disputes shall be resolved in courts located in Texas.

11. Modifications

We reserve the right to update these Terms at any time. Updates will be posted on this page with a revised effective date.

Continued use of the Website or services constitutes acceptance of the updated Terms.

If you have any questions regarding these Terms & Conditions, please contact:

Bernards Wood Floors Inc.
469-870-5631
ALDO@bernardswoodfloors.com